The Art of the De-Escalator

Distress builds in steps. These lessons are for helping it come back down. This course is for the moments when someone is angry, frightened, or refusing, and explaining only makes it worse. Betsy Kurtz walks through six counter-intuitive ways to bring the room back to calm: using silence on purpose, narrating instead of reasoning, letting your body speak before your words do, and knowing the person well enough to reach them. It is practical help for the hard minutes, not a lecture about the disease.

• Intro

• Use Silence on Purpose

• Stop Explaining, Start Narrating

• Why Reasoning Fails, and What Works Instead

• Your Body Speaks Louder Than Your Words

• Know Your Person

  
  

After you purchase, you'll get instructions to download the Simon app, sign in with the same phone number you use during checkout, and open The Art of the De-Escalator: Six Counter-Intuitive Truths for Caring with Calm.

The Art of the De-Escalator: Six Counter-Intuitive Truths for Caring with Calm is available anytime, anywhere inside the Simon App. Add as many family members as you like inside the app and they can all access the lessons and actions.