Question 1

Who teaches the course?

Accepted Answer

The course brings together neuropsychiatrists, dementia specialist nurses, emergency room physicians, and occupational therapists. Alongside them are people living with dementia and family carers who contributed from their own lived experience. We made that choice deliberately. Clinical expertise and lived knowledge are both essential, and you need both.

Question 2

Can licenses be shared with other family members?

Accepted Answer

The Simon app is built for the whole family. Once downloaded, you can invite others to a patient's care circle so everyone is working from the same shared calendar, reminders, and notes.

Question 3

Is this specific to one country or healthcare system?

Accepted Answer

The medical and practical content is relevant wherever you are. Dementia behaves the same way regardless of where you live. Some modules cover legal planning and navigating care systems, which we frame so it is useful whether you are in the UK, US, Australia, or elsewhere. Where things differ by country, we say so clearly.

Question 4

Who is Simon For?

Accepted Answer

Simon is for anyone whose life has been touched by dementia. That includes family carers, spouses, adult children, and close friends. It also includes people living with dementia themselves. Many of the course contributors are people with a dementia diagnosis who wanted to share what they wish they'd known earlier. Wherever you are in the journey, there is something here for you.

Question 5

Who teaches the course?

Accepted Answer

The course brings together neuropsychiatrists, dementia specialist nurses, emergency room physicians, and occupational therapists. Alongside them are people living with dementia and family carers who contributed from their own lived experience. We made that choice deliberately. Clinical expertise and lived knowledge are both essential, and you need both.

Question 6

I'm not very good with technology. Will I be able to use this?

Accepted Answer

Simon is designed to be simple. The course plays like any video. Press play, watch, pause whenever you need to. The app works the same way: clear, obvious, nothing to figure out. If you can use a smartphone, you can use Simon. And if you ever get stuck, email us at team@simon.health and a real person will help you.

Question 7

What's the difference between the course and the app?

Accepted Answer

The course is education. Short video lessons that answer the questions keeping you up at night, taught by clinicians and people with lived experience. The app is the day-to-day toolkit: a shared family calendar, the Daily 7 routine builder, reminders, and a secure vault for documents and care notes. Both are included in the one-time purchase.

Question 8

Can I share access with other family members?

Accepted Answer

The Simon app is built for the whole family. Once downloaded, you can invite others to your care circle so everyone is working from the same shared calendar, reminders, and notes. The course is accessed through your own account, but nothing stops you from watching it together.

Question 9

What if I'm not satisfied?

Accepted Answer

We offer a full 30-day money-back guarantee, no questions asked. If you do not find it useful, email team@simon.health within 30 days of purchase and we will refund you in full.

Question 10

When do I get access?

Accepted Answer

Access is immediate. The moment your payment is confirmed, you can download the app and start the course. It is yours permanently, including all future updates to the content.

Question 11

Is this specific to one country or healthcare system?

Accepted Answer

The medical and practical content is relevant wherever you are. Dementia behaves the same way regardless of where you live. Some modules cover legal planning and navigating care systems, which we frame so it is useful whether you are in the UK, US, Australia, or elsewhere. Where things differ by country, we say so clearly.

Getting started

Available on iPhone, iPad and most Android devices.

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2

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FAQs

Who teaches the course?

Can licenses be shared with other family members?

Is this specific to one country or healthcare system?

Who is Simon For?

Who teaches the course?

I'm not very good with technology. Will I be able to use this?

What's the difference between the course and the app?

Can I share access with other family members?

What if I'm not satisfied?

When do I get access?

Is this specific to one country or healthcare system?

Start the first lesson today

The app is completely free. Some lessons are individually priced.

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